Every web lead gets a warm call back.

Yes, from the very first sentence. Every call opens the same way: the agent’s name, your firm’s name, that it is an AI assistant, and that the line is recorded. If someone asks partway through whether they are talking to a person, it tells them plainly. Being upfront from the start sets an honest, comfortable tone for the rest of the call.

Your firm’s, always. You choose your agent’s name, and every call, text and calendar invite carries your firm’s name. The person never hears the word Kintake. To them, it simply feels like your front desk called back, just faster.

Never. Those questions deserve real answers from your team, so the agent kindly lets the person know that is exactly what the consultation is for, and notes the question on the lead. Your consultation team walks in already knowing what the person wanted to ask, cost included.

Nobody is left hanging. The person hears, warmly, that your office will call them back during business hours. Your staff get the full picture: a short summary, the transcript and the recording, so the callback picks up where the conversation left off instead of starting from scratch.

Kintake books straight into your scheduling calendar, so the consultation is there the moment it is made, with nobody retyping anything. If that calendar already syncs with your practice management software or CRM, the consultation flows into it too, just like any other booking.

It does not leave a voicemail on the first try, since a voicemail is easy to put off. Instead, a friendly text follows from your office line a few minutes later, and the person can book right there in the thread. Over the next week it checks in with a few different messages, with another call on some days. Only the final call leaves one short voicemail, and the moment someone says stop, it stops.

New web form leads that pass screening and carry your consent language. Spam, vendors and matters you do not handle go to your team instead of the phone. It does not answer your main line, so the people who call your office still reach your receptionist.

Not yet. When someone speaks Spanish, the agent acknowledges them briefly in Spanish, lets them know your team will call back during office hours, and hands the lead to your staff with a note, so they are still taken care of by someone who can help.

Yes, and it is a good way to start. In shadow mode, Kintake screens your real leads and shows you on the dashboard exactly what it would have done: who it would have called, when, and what it would have flagged. You see it work on your own intake before a single call goes out.

Pricing is not published yet. We would rather start by understanding how your firm handles web leads today and showing you what Kintake would do with them. Book a demo and we will talk it through together.